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<div id="questions"></div>
<b>Frequently Asked Questions:</b>
<ul>
	<li><a href="#a1">When should I deliver or mail the gifts or messages?</a></li>
	<li><a href="#a2">Should I buy all the gifts listed for a person?</a></li>
	<li><a href="#a3">Can I send a caring message to as many people as I want to?</a></li>
	<li><a href="#a4">How should I compose the message?</a></li>
	<li><a href="#a5">Should I include my full name or address?</a></li>
	<li><a href="#a6">How can I remove a gift I accidentally clicked or can not give?</a></li>
	<li><a href="#a7">My gift needs to be delivered before Christmas (e.g. Greyhound bus tickets). What should I
	do?</a></li>
	<li><a href="#a8">All the gift requests for my city are filled. What else can I do to help?</a></li>
	<li><a href="#a9">I can't get to personal stories. When I click on the city links, it goes back to the same
	page, what should I do?</a></li>
	<li><a href="#a10">Can I start this program in my own city?</a></li>
	<li><a href="#a11">Can I volunteer to work with this program?</a></li>
	<li><a href="#az">I don't see my question in this list?</a></li>
</ul>
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<p id="a1"><b>When should I deliver or mail the gifts or messages?</b><br />
Before Christmas Day. However, the sooner you can send the gifts, the more time the shelters have to sort them and
ensure they are ready to be delivered at Christmas. <a href="#questions">Back</a></p>
<br />
<p id="a2"><b>Should I buy all the gifts listed for a person?</b><br />
You don't have to buy all the gifts listed. Selecting one gift for different people allows wider distribution. <a
	href="#questions">Back</a></p>
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<p id="a3"><b>Can I send a caring message to as many people as I want to?</b><br />
By all means! It's great if a person recieves a caring message from many people. <a href="#questions">Back</a></p>
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<p id="a4"><b>How should I compose the message?</b><br />
You could make reference to something in his or her story and mention that you will be praying for their specific needs.
<a href="#questions">Back</a></p>
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<p id="a5"><b>Should I include my full name or address?</b><br />
It's best to use just your first name and no return address. If you want them to reply to you, an email address in your
message to them could be included as computer access is available in some shelters. <a href="#questions">Back</a></p>
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<p id="a6"><b>How can I remove a gift I accidentally clicked or can not give?</b><br />
This is not a problem, and removing a gift you will not be able to give is important so that someone else will have a
chance to donate it. On the 'Give a Gift' tab, look for 'Your Shopping List' on the top, right hand corner. When you are
logged in, a list of the gifts you have pledged will be shown. Simply click the button beside the gift(s) you'd like to
remove. (Note that it won't unselect the gift in the main page immediately, but it will be unselected if you return
again later). <a href="#questions">Back</a></p>
<br />
<p id="a7"><b>My gift needs to be delivered before Christmas (e.g. Greyhound bus tickets). What should I do?</b><br />
Most gifts will be stored and distributed on Christmas Day, but we can try to deliver specific gifts sooner if needed.
These kinds of gifts, such as bus tickets to go home for the holidays, need to be delivered separately from other gifts
and identified to the shelter staff when dropped off. Each shelter may handle this need differently, so please contact
them directly for specific instructions. <a href="#questions">Back</a></p>
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<p id="a8"><b>All the gift requests for my city are filled. What else can I do to help?</b><br />
<p>1. Personally addressed cards and letters is a wonderful gift to give. You can send these to anyone on the list.
Giving of yourself... your thoughts, your time and your compassion may be the greatest gift of all.</p>
<p>2. You can give something to someone who has already been gifted -something they could use more of---like bus
tickets or any other consumables like phone cards or toiletries -- things that they 'use up'.</p>
<p>3. Bus tickets are always a big need. They use them for medical appointments, job interviews, going someplace to
get food, meetings with agencies to help them survive and even to get in out of the cold and rain. The staff is very
careful who they give the tickets to, so they are distributed wisely. You can write on the bus tickets who it is from,
so the big picture will be fulfilled --- making a connection-- letting them know that someone cares.</p>
<p>4. Socks, hats, gloves, mitts and scarves are always needed.</p>
<p>5. Steel toed work boots are often needed. Without them, men can't work on construction sites so this gift is
highly valued because it provides an on-going source of income.</p>
<p>6. There may be people in other cities that still need gifts. You can send gifts to these shelters instead (it's
OK if it won't arrive in time for Christmas, we can deliver it later). Better yet, if you have any friends or relatives
in one of those cities, let them know about the site so they can help someone in their community.</p>
<a href="#questions">Back</a>
</p>
<br />
<p id="a9"><b>I can't get to personal stories. When I click on the city links, it goes back to the same page,
what should I do?</b><br />
While the site is working for most people, there are several people who have reported this problem. We are currently
investigating the issue and will try to have a fix soon. We apologize for the inconvenience. In the interim, you can try
accessing the site from another computer or using another browser. If you would like to help, please try clearing your
browser history and/or restoring the default settings, and let us know if this resolved the problem for you. <a
	href="#questions">Back</a></p>
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<p id="a10"><b>Can I start this program in my own city?</b><br />
Yes! Please click on 'Contact' above for all the instruction on how to undertake this project in your area. <a
	href="#questions">Back</a></p>
<br />
<p id="a11"><b>Can I volunteer to work with this program?</b><br />
Absolutely! Please click on 'Contact' above for more information, or if you want to volunteer at your local shelter, you
can call them directly. <a href="#questions">Back</a></p>
<br />
<p id="az"><b>I don't see my question in this list?</b><br />
Please feel free to send us your question! See the 'Contact Us' page for information on how to contact us. <a
	href="#questions">Back</a></p>
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